Q&A

Here you’ll quickly find answers…
You’ve just made a purchase, but you didn’t get a confirmation email, you can’t access your courses, or have technical issues… PLEASE READ ON!
We aim to respond within 24-48 hours but a lot of times you can find your answers here – or provide us with some extra information that will speed up the process for us in helping you resolve an issue or answer your questions
I can’t access my course?
If you made a purchase but didn’t get a confirmation email, or if you are having issues accessing your course – it can be very stressful. Don’t worry, we are here to help you! Please be patient and while you are waiting for our reply here are a few things you can do…

When you purchase a course you are sent a confirmation email.

On the confirmation email you will get all the information you need to log in to your account and access your courses.

If you didn’t get a confirmation email:

There’s a number of reasons why our email may have gotten lost….

  • It may have ended up in your spam folder. (Please check your spam)
  • Is there any chance you miss-spelled your email?
  • Do you have a secondary email that may be connected to your PayPal or Apple Pay? It can be an old email you no longer use?

Don’t worry, we will give you access. It may take some detective work to locate your account but we will.

Meanwhile, provide us with any variations of your name, (maiden name, nickname) and any other email addresses (from the past) and the 4 last digit of the credit card used in your purchase. This way we can start the search and we will save some time going back and forth. 

I bought the 21 Day Face HIIT Miracle Course or/and the bundle: Where are my free bonuses?
Your Age Fiercely Essential Package including your E-books and the 7-Day Skincare Rescue Course and E-recipes will be added to your account.

Some of the bonuses are inside the Age Fiercely Community and the link to sign up for your FREE 2 month membership is on your confirmation email. If you didn’t get the link, let us know and we will provide you with a new link.

I have a Face HIIT Question
Face HIIT Program questions are answered and addressed in the Age Fiercely Community. Sadie and her Face HIIT Consultants are ready to offer guidance, tips, and general recommendations inside the community. 

👉🏻 If you purchased a 7 day course you get a FREE 2 week membership and if you purchased the 21 day course or the bundle you get a FREE 2 month membership. You will need to sign up using a credit card, but you can cancel at any time. After your free trial the membership is $10/month.

Our age fiercely community includes:

Yoga, Fitness Videos and Audio Meditations and so much more.

Monthly LIVE Q&A’s with Sadie

A pod cast packed with information

A 7 day skin care rescue course

Members of the Age Fiercely Community get a discount! Make sure you use the booking links for members.

Face HIIT Consultation
Sometimes, your goals or challenges might need a more tailored approach than what we can provide in the Age Fiercely Community. Consultations allow us to dive deeper into your goals, challenges, and preferences to create a plan that’s uniquely yours. Plus, you’ll have expert support in areas like stress release, fitness, and course integration for lasting results

A personalised consultation is a great option if:

  • You want a program designed specifically for your needs, considering your current routine, lifestyle, and goals.
  • You’d like us to assess your unique situation (e.g., specific areas to focus on, skin type, stress levels) and create a detailed plan for combining courses or addressing specific outcomes.
  • You’d benefit from guidance on complementary practices like workouts, stress-release videos, or other lifestyle factors.

Members of the Age Fiercely Community get a discount! Make sure you use the booking links for members.

Do you have a question about another course or one of our Yoga Teacher Trainings?

Most questions are answered on the course landing page. Ff you can’t find your question there, please feel free to email us at support@yogaforlifeonline.com We will respond within 24-48 hours during our business hours.

Technical Issue?

Can’t log in to your account? Or are you having trouble viewing the videos? Keep reading…

Can’t log in to your account?

If you are having trouble logging in at our Yoga For life Online Courses plattform you can reset your password right here: https://yogaforlifeonline.com/login/

Can’t view the videos?

If you appear to be logged in but can’t view the videos. You might get an error message saying “you’re not authorised to watch the videos” This usually means you are not logged in correctly. 

Follow these steps:

  1. Make sure you have the latest update on your browser (Chrome works best for videos hosted on Vimeo)
  2. Clear your cashe
  3. Use a fresh browser window
  4. Log in using the same email connected with your purchase method.
  5. If you don’t have a password: Choose “forgot password” and a link will be emailed to youIf you don’t get the reset password link: Check spam. If you don’t find it there this usually means your account is connected to another email then the one you are trying to access with.Note: You may have another email connected to the payment method you used (apple pay/paypal)  This is the email we use when creating your account. If you can’t access this email or are unsure of what it is, please write me and tell me all old email addresses, or /and variations of your name so I can locate your order and update your account with the right email.